Operations Coordinator
We are seeking an Operation Coordinator to join our dynamic Centre Operations team based in Wakefield (WF1 2UF).
The Co-ordinator provides support to the Operational Delivery team to ensure that programmes and projects are delivered to plan and deliver business benefits.
This is achieved through the accurate production and maintenance of project documentation, weekly and monthly reports, liaising with stakeholders, supporting the Delivery Manager with risk and issue management, task tracking, diary and meeting management, taking meeting minutes and other project delivery support activities.
This is a permanent, full-time opportunity which is office based at our Wakefield hub with a standard Monday to Friday schedule totalling 35 hours per week.
Please note; we are a dog friendly office and there may be dogs on site on certain days of the week.
This appointment will be made on merit.
We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.
City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;careers@cityandguilds.com
About the role
What you will be doing:
- Working closely with Delivery Managers to produce and maintain project documents
- Taking the lead on setting up project governance meetings, working with the delivery manager to set agendas and ensure that all admin associated with meetings is seamlessly managed and communicated
- Taking meeting minutes and notes, updating action logs
- Maintaining and updating MS Teams sites, MS Lists, SharePoint
- Assisting Delivery Managers with the compilation of reports and presentations
- Acting as central contact for project and delivery information, knowledge, processes and systems
- Pro-actively building and maintaining good working relationships with colleagues, customers and internal and external stakeholders
- Managing Delivery Manager diaries and room bookings
- Making travel and accommodation arrangements as required
- Undertake specified project tasks and activities and contribute to successful project implementation and delivery into operational areas
- Supporting the team with setting up team events such as team and/or project team meetings, volunteering days, or celebrations (e.g. end of year event)
During peak periods, such as our key exam and results seasons, colleagues are expected to provide additional support, which may include overtime or weekend work. We value flexibility and a collaborative spirit; all team members are encouraged to demonstrate a commitment to our collective success and adapt to the needs of the business. Occasional travel may be required to attend meetings or workshops at other office locations.
Our Centre Operations team is now located from our Wakefield hub, and all our team administrators are office based. Our office is conveniently located, with the Snow Hill retail park within a short walking distance, and excellent public transport links.
About you
In this Operational role, you will need to have a blend of coordination and project management skills.
You will be able to plan, organise and prioritise you own work whilst building relationships effectively with both internal and external stakeholders.
Our ideal candidate will have:
• Experience of working within an operational delivery/project environment and/or administration roles
• Excellent numerical, verbal and written communication skills
• Attention to detail
• A person that is approachable and knowledgeable, the go-to-person for anything and everything team and project related
• Working to tight deadlines and focused on delivery, organised
• Ability to prioritise, multi-task and be self-directing
• Effective problem solving skills and a result orientated approach
• A strong level of self-motivation and initiative
• Willingness to learn and ability to learn quickly
• Analytical thinking, problem solver
• Strong computer literacy including use of Microsoft Word; Excel; PowerPoint; Project, Teams and database applications
Our Story And Mission
To find out more about City & Guilds please click on the following link:
What We Offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.
Next Steps and how to apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
We shortlist on an ongoing basis and may close the advert early. To avoid disappointment please submit your application as soon as possible.