Business Support Trainer
Are you passionate about education and committed to helping learners achieve their full potential? Are you skilled in Business Administration Training and want to make a positive impact on the lives of those you teach? If yes, join our team today!
Gen2 was established in 2000 and specialises in the Engineering, Nuclear, and Manufacturing sectors. In May 2017 Gen2 joined City & Guilds and became a City & Guilds business. Gen2 currently operates from several training centres across Cumbria. Through targeted development of commercial training Gen2 continues to grow its geographic and product portfolio.
City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com
This appointment will be made on merit.
We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.
About the role
The role of Business Support Trainer/Assessor is to carry out training and assessing for Business Support Services, including Business Administration and Customer Service plus any additional related programmes for apprenticeships and short courses.
What you will be doing;
- Deliver support sessions & assess learner’s work. Previous teaching experience is not essential as training will be provided. However, candidates must be prepared to work towards attaining a teaching qualification.
- Functional skills support and feedback is an aspect of the role, so numeracy & literacy at level 2 is required and competent IT Skills.
- Delivering training, carrying out assessments and assessing portfolio work up to and including a minimum of Level 3.
- Carry out research and product development for new qualifications in line with customer demand and continuous improvement of the provision, including material for the virtual learning environment and to support on-line delivery.
- Provide high quality academic guidance and advice to ensure all learners have a productive and effective learning experience.
- Demonstrate good practice in teaching, learning and assessment in line with Gen2’s principles and strategy.
- Contribute to the development, planning and implementation of a high quality curriculum.
- Assist in the development of learning materials, preparing schemes of learning and maintaining records to monitor learner progress, achievement and attendance.
- Ensure compliance with Data Protection Act and Freedom of Information Act and all other rules and regulations that govern the work completed for Gen2.
- Provide pastoral care and support to learners.
- Actively participate in team meetings and standardisation processes.
- Undertake any such duties which may be specified from time to time, in relation to the role, by management.
- Contribute to departmental working groups or committees as requested.
- Maintain own continuing professional development.
- Actively follow and promote Gen2 policies, including Safeguarding, Prevent Duty, Equality and Diversity.
About you
This is a fantastic opportunity that would suit a good communicator with proven ability to multi-task and achieve deadlines.
We require the candidate to have an NVQ level 3 in Business Administration or relevant qualification, as well as a minimum GCSE grade C or equivalent in Maths and English. We are also looking for someone who is a motivated with strong planning and organisational skills.
If you are a self-starter who is able to take direction and work on your own initiative you could be a great fit for our team!
The successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure as well as providing proof of the right to work in the UK.
Our Story And Mission
Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.
Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.
At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.
We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.
Our rich experience means we’re uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, e-learning technologies, executive leadership development, technical training and consultancy.
Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.
What we offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, enhanced pension and many other benefits.
Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. We also provide access to a Group wide Employee Assistance Programme (EAP).
The successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure as well as providing proof of the right to work in the UK.
Next steps and how to apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.