Product Manager
We’re looking for a passionate and forward‑thinking Product Manager with experience in skills training and technical education to join City & Guilds.
This is an exciting opportunity to shape the future of our vocational qualifications portfolio and drive meaningful impact for learners, employers, and industries across the UK.
This is a full‑time role (35 hours per week, Monday–Friday) with flexible working patterns and arrangements.
You can be based anywhere in the UK but ideally you will be based close to one of our main office hubs: London, Wakefield, Burntwood or Warrington as we would like you to attend meetings as and when required.
At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.
We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.
We encourage and welcome applications from members of underrepresented communities.
City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com
About the Role
As a Product Manager, you will take ownership of a portfolio of products aligned to our organisational purpose and strategic direction. Working closely with the Senior Product Lead, you will:
- Develop and activate a strong product strategy that supports growth and innovation.
- Shape and maintain a clear, data‑driven product roadmap.
- Manage a highly successful portfolio through robust annual reviews and continuous improvement.
Your work will ensure the voice of customers, learners, and employers is embedded in everything we do. You will help create products that not only meet policy and regulatory expectations but also anticipate and exceed customer needs and support workforce requirements, ultimately supporting learners to access jobs and progress in their careers.
You will achieve this through:
- Creating clear customer value propositions.
- Writing compelling business cases.
- Leading product development projects.
- Developing impactful go‑to‑market plans informed by data, insights, and policy intelligence.
Collaboration is central to the role. You’ll work alongside the Industry Manager to ensure business cases reflect employer voice and industry standards, and you’ll lead cross‑functional projects working with commercial, operations and development teams to bring products to life, meet customer needs, and achieve our commercial goals while maintaining compliance and never compromising on quality.
About You
To succeed in this role, you will bring:
- A solid grasp of product management principles and application to ensure the portfolio is managed effectively across commercial targets, policy requirements, and lifecycle management.
- Experience working with government-funded and private-pay products, such as involvement in government-funded training initiatives and private pay training.
- Strong communication, collaboration, and project leadership skills.
- Stakeholder engagement.
- Good knowledge of the Building Services Engineering training market is desirable.
Our story and mission
To find out more about City & Guilds please click on the following link:
What we offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
This is a permanent role and we offer a competitive salary with some excellent selection of perks.
You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, Private medical healthcare, Life Assurance, Group Income Protection, enhanced Company Pension and many others voluntary benefits.
Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides.
In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances.
We also provide access to a Group wide Employee Assistance Programme (EAP).
We welcome a discussion about how this role could work flexibly for you. For example work pattern, hours or location.
Next steps and how to apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our application form using the apply button.
Cover Letter section requirements (in our application):
Please submit a Cover Letter outlining how your experience cover: 1) your knowledge and expertise of the technical qualification and skills training landscape in England and across the UK and 2) your knowledge and experience of effective product management (maximum 2 pages) throughout your career.
We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
We aim to interview week commencing 9th March, with possible 2nd interviews to follow.