Associate Manager
We are delighted to be recruiting for an Associated Manager to join The Oxford Group (part of City & Guilds).
This is a very exciting opportunity to join our energetic, supportive, and dynamic team in the time of growth.
We work closely together, share ideas openly, and champion each other’s success. It’s a great place to grow your career and make a meaningful impact.
You will work closely with both internal colleagues and external customers. The successful candidate will need to have an ability to collaborate effectively and communicate clearly with the most senior professionals.
The Oxford Group is a leading global provider of leadership, management development and executive coaching solutions to large global organisations.
At The Oxford Group, our Associates are at the very heart of what we do—delivering world-class consultancy, coaching, and learning experiences for clients across the globe. We’re looking for an Associate Manager to play a pivotal role in managing and growing our exceptional network of associate Consultants, Coaches, and Producers.
This is more than a coordination role—it’s about building relationships, making smart deployment decisions, and creating an environment where our Associates feel valued, supported, and aligned with our mission.
For this full- time and permanent role, we offer flexible working arrangements. You will need to be based in the UK, but you can be located anywhere in the country, however we would like you to be flexible to travel, mainly to London, on a quarterly basis or as per business needs.
Appointments will be made on merit.
We believe that diversity and inclusion strengthen and enrich us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.
City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com
About the role
What you’ll do:
Associate Lifecycle Management
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Own the end-to-end lifecycle of our Associates—from attraction and recruitment to onboarding, deployment, and engagement.
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Maintain deep knowledge of each Associate’s expertise, preferences, and motivators to ensure the right people are matched to the right projects.
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Monitor training and compliance requirements, ensuring Associates meet The Oxford Group’s high standards.
Communication & Engagement
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Be the key point of contact for all Associates, ensuring they feel connected to our brand and values.
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Collaborate with senior leadership to develop and execute an Associate engagement and communications plan.
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Organise and lead engagement events that foster community and collaboration.
Recruitment & Resourcing
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Anticipate resourcing needs and proactively recruit high-quality Associates to meet business demands.
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Manage Associate contracting processes and ensure all legal requirements are met efficiently.
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Working in close collaboration with Sales (Account Directors) and Client Delivery teams (Client Delivery Managers) to select, resource and deploy the best consultants for each client project.
Performance & Utilisation
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Track and interpret performance data and feedback to continually improve the Associate experience.
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Monitor project resourcing and optimise the utilisation of our Associate network to ensure smooth delivery and project success.
Direct Reports
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Work closely with the Senior Management team to help set objectives and targets within your team.
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Line Manage the Global Resourcing Administration team and support / appropriately manage their workload.
About you
What We’re Looking For
We can’t live without…
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Experience working with senior consultants in a fast-paced, client-focused environment.
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Proven ability to build strong relationships and communicate confidently with senior stakeholders—you’ll be credible, clear, and professional at all levels.
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Exemplary planning and organising skills, with the ability to manage and prioritise multiple projects and deadlines effectively.
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Proven talent acquisition experience in a consulting or resourcing environment—including sourcing diverse, high-calibre talent.
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A strong background in resourcing and allocation, ensuring optimal utilisation of people and skills.
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Experience in designing and managing internal communications and engagement programmes, including gathering insight, analysing data, and planning action.
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A confident and engaging personality—approachable, dynamic, and a natural relationship builder.
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Sound judgment, proactivity, and the ability to zoom in on details without losing sight of the bigger picture.
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Proficiency with Microsoft Office 365 and comfortable using data, systems, and social media platforms to communicate, manage, and analyse information.
We would like the successful candidate to be able to prioritise their tasks and manage their time effectively. We would like you to approach every task with enthusiasm and energy and provide expertise, advice, and support to all other colleagues in The Oxford Group (part of City & Guilds).
Our Story and Mission
To find out more about City & Guilds please click on the following link:
What We Offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You’ll receive an excellent benefits package which typically includes a great base salary, incentives, generous annual leave and much more.
What else is included…
- Comprehensive induction programme
- Competitive Salary and company incentives (bonus scheme)
- Challenging and engaging work across a variety of organisations and industries
- A customer centric, professional, and fun working environment
- Financial awareness & education "Nudge"
- Free mortgage advice
- 25 days annual leave plus Christmas shutdown
- Holiday Buy/ sell scheme
- Life insurance
- Income protection scheme
- Private medical insurance
- Flexible working
- Retail discount scheme
- Critical Illness Cover, Travel Insurance- access to these at competitive price
- Discounted gym membership
- Access to Health assessments, dental insurance at competitive price
- Bereavement Support
- Later life care planning
- Mental Health First Aiders
- Paid volunteering days
- Mental Health and Mindfulness App
- Remote GP service
- Flu vaccinations and Eye care vouchers
Next Steps and How To Apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
If this role sounds interesting, we would love you to apply.