Assessment Manager

We have a permanent Assessment Manager role available within our Assessment team here at City & Guilds.

Most of our busy team are based out of our London EC1A office, although we're flexible on your location, and we now also have team members based out of Wakefield, Warrington and Burntwood too. 

We are currently working flexibly between home working and the office. During the first 6-9 months in the role, you may be expected to travel into any of our offices more frequently to support your training and development needs. On an ongoing basis it’s likely you’ll need to need to travel into our offices to collaborate with colleagues a few times a month. It’s likely to include up to 4 wider team meetings which often take place in London

Please note we shortlist on an ongoing basis and may close the advert early. We are aiming to conduct interviews on the 15th and 16th of August. 

This appointment will be made on merit.

We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.

38,400 (National) and 40,500 (London)
Type of role
Full-time or part-time
Location - Country
Location - City
Business Unit
Closing date
Vacancy ref

About The Role

As an Assessment Manager you’ll be part of a large and busy team, who are responsible for producing and maintaining error-free, fit-for-purpose assessments, and delivering results which are right first time.

The type of assessments which may be included in your portfolio could be; examinations, either written response and/or multiple choice, projects and non-examined assessments (NEAs) such as practical tests and knowledge assignments. They are likely to be from a range of qualification types such as: T levels, End-point Assessments, Performance Table Qualifications etc and may go across several sectors.

Your portfolio may include assessments which are on-demand, meaning they are available throughout the year, and series-based assessments which have peaks of activities at certain times. Planning and delivery are key to ensure assessment activities are delivered to agreed targets on time and to budget and quality standards.

You will foster a culture of high performance and engagement, being responsible for the line management of several team members. You’ll also work closely with our Examiners, who are subject matter experts who work with us as associates to foster an associate community who work with us to achieve our goals.

You take a proactive approach to compliance, ensuring your assessments comply with regulatory and contractual requirements and adherence with the relevant internal processes, upholding our reputation as one of the UK’s leading providers of vocational and technical qualifications.

About you

In order to make a real impact, we want to hear from individuals who have a good understanding of assessment methodologies, policy and practice. You may have experience in creating assessment materials or making assessment decisions (marking). This might be from a teaching background where you’ve been involved with assessments, or perhaps you’ve worked for an awarding organisation. We also want to hear from you if you feel your experience and skills are transferable to our work.

Our Assessment Managers work across a broad range of critical tasks in a fast-paced environment, with a high attention to detail and a commitment to delivering their work to time, budget and quality.

They are compelling communicators, naturals at negotiation and facilitation with an aptitude for planning and delivering on their own work, alongside maintaining an overview of the work of their direct line reports.

These skills will be paramount for the successful candidate as you’ll be managing members of your team, liaising with external associates, and influencing a wide variety of internal and external stakeholders. We are constantly looking for ways to continuously improve our processes and systems and look for our Assessment Managers to identify opportunities and drive improvements.

Ultimately, we’re looking for someone who has a commitment to quality and a passion for helping others develop - not just their own team but the thousands of learners looking to better themselves.

Our story and mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. 

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, elearning technologies, executive leadership development, technical training and consultancy.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. 

We welcome a discussion about how this role could work flexibly for you. For example work pattern, hours or location.

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you.  Please submit your CV and complete our short application form using the apply button.